At Skycrown Online, we view gaming as a form of recreational entertainment that should always remain within the control of the user. We are dedicated to fostering a safer gambling environment for our Australian community by providing the necessary technical tools and informational resources to promote player wellbeing at skycrownplay.com.
By continuing to browse, you can allow the use of cookies according to your preferences. Where required by law, we will ask for your consent before activating non-essential cookies.
We believe that gambling should be an enjoyable leisure activity, not a method for financial gain or a means to escape emotional difficulties. Our approach is centered on empowerment through information and the provision of self-management tools that allow you to set your own boundaries before you begin playing.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language) and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Skycrown Online operates with a zero-tolerance policy regarding underage gambling. Access to our services is strictly limited to individuals who are 18 years of age or older. We implement rigorous identity and age verification checks during the registration process. If we suspect a user is under the legal age, their account will be suspended immediately. We also urge Australian parents and guardians to use filtering software (such as Net Nanny or CyberPatrol) to prevent minors from accessing gambling-related content on shared household devices.
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We provide a comprehensive suite of tools within your account settings that allow you to manage your activity proactively.
You can set daily, weekly, or monthly limits on the amount you can deposit into your account. This is the most effective way to ensure you are playing within your pre-defined budget. Any request to decrease a limit is implemented immediately, while requests to increase a limit are subject to a mandatory "cooling-off" period to prevent impulsive decisions.
In addition to deposits, you can set limits on the total amount you are willing to lose or wager over a specific period. These tools provide an extra layer of protection by automatically restricting further play once the limit is reached.
It is easy to lose track of time when engaged in digital entertainment. Our platform allows you to set session timers that will notify you or automatically log you out once your allocated time has expired. This helps maintain a healthy balance between gaming and your daily responsibilities.
If you feel you need a short break from the platform, you can initiate a "Time-Out" period ranging from 24 hours to six weeks. During this time, you will be unable to access your account or receive any marketing communications.
For users who feel they have developed a serious problem with their gambling habits, we offer a formal Self-Exclusion process. This is a long-term commitment (ranging from six months to five years, or permanently) where your account is completely deactivated and cannot be reopened until the chosen period has concluded.
They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies usually cannot be disabled from our preference system, although you can manage them from your browser (see corresponding section).
They help understand how the platform is used (e.g., visited pages, loading times, error events). The information collected is usually aggregated to create statistics and improve the service. When applicable, they are activated only with your consent.
They allow remembering choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. When it exists, it will be managed through consent, and you can reject it without losing access to essential functions.
It is vital to monitor your behavior. Signs that gambling may no longer be recreational include:
When applicable, you will see a cookie notice that allows you to:
You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
To ensure a positive experience, we recommend following these principles:
You can control cookies from your browser settings. In general, you can:
If you block strictly necessary cookies, some functions may fail (e.g., maintaining the session).
If you or someone you know is struggling with gambling-related issues, several professional organizations in Australia provide free, confidential counseling and support. These services offer specialized advice for individuals and families to help regain control of their lives. We encourage all users to seek help if gaming ceases to be fun.
Some functions may rely on external providers (e.g., measurement services, security, or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and require reasonable standards of security and confidentiality.
Maintaining a safe environment also involves the responsible use of technology in shared households. We recommend:
A cookie can be:
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
Our Responsible Gambling Policy is reviewed periodically to ensure it meets evolving best practices and remains effective for our Australian users.
We may update this policy to reflect technical, operational, or legal changes. The current version will be published on the platform with its update date.
If you have questions about the use of cookies or wish to exercise options related to your preferences, please contact us: